Post by account_disabled on Mar 5, 2024 0:08:22 GMT -5
If the answer is no, here is some basic information to understand what we are talking about. UX ( User Experience ) is the experience that the user has when interfacing with a certain design and the perceptions that he detects during the "journey". Importance for user satisfaction The user experience is defined as a journey because it starts from the perception of a need that leads him to do research in order to find a solution. Sometimes, however, this journey is interrupted due to "inconveniences": he doesn't find the information he was looking for, he doesn't know where to go, he doesn't like the graphics of a certain page, he clicks on a link/CTA (call to action, i.e. a button that calls you to perform a certain action) which turns out to be "defective" (example: landing on a page with errors, you will surely have encountered the famous 404 error) and so on. This leads to a negative UX.
UX can be controlled and constantly improved through UX Design, as well as the process of researching, analyzing, planning, designing, creating and monitoring the experience. Phases of UX Design User research The brief phase to understand what type of objectives and needs must be resolved through quantitative/qualitative research. The fundamental objective of this phase is to empathize Belgium Phone Number with users by analyzing pains (difficulties), gains (advantages), behavior (behaviors) and other peculiarities that represent them. user research user experience Competitor analysis Let's start the benchmarking phase to understand how opponents on the market are behaving, with respect to achieving that specific objective, and define strengths and weaknesses. competitor analysis user experience User personas Definition of the target/profiles to which we address the product in question whose experience needs to be improved.
The objective is to create a real presentation of the subject by highlighting hobbies, needs, fears, lifestyle and so on. user experience Customer journey analysis The journey the user takes to get to their goal and create possible user flow. The concept of customer journey is often combined with that of FUNNEL. The Funnel is the set of channels that accompany the consumer along his journey. It is not always linear as it is often described, on the contrary. Today, users are more distracted by news and content on the web and it can often happen that a conversion, an action or the achievement of a purpose is delayed. This happens especially on social networks: an example is Facebook where the user spends his time but not to search for something specific. There are many ways to attract the user's attention, click here and read the article on " SMAF: social media analytics funnel ".
UX can be controlled and constantly improved through UX Design, as well as the process of researching, analyzing, planning, designing, creating and monitoring the experience. Phases of UX Design User research The brief phase to understand what type of objectives and needs must be resolved through quantitative/qualitative research. The fundamental objective of this phase is to empathize Belgium Phone Number with users by analyzing pains (difficulties), gains (advantages), behavior (behaviors) and other peculiarities that represent them. user research user experience Competitor analysis Let's start the benchmarking phase to understand how opponents on the market are behaving, with respect to achieving that specific objective, and define strengths and weaknesses. competitor analysis user experience User personas Definition of the target/profiles to which we address the product in question whose experience needs to be improved.
The objective is to create a real presentation of the subject by highlighting hobbies, needs, fears, lifestyle and so on. user experience Customer journey analysis The journey the user takes to get to their goal and create possible user flow. The concept of customer journey is often combined with that of FUNNEL. The Funnel is the set of channels that accompany the consumer along his journey. It is not always linear as it is often described, on the contrary. Today, users are more distracted by news and content on the web and it can often happen that a conversion, an action or the achievement of a purpose is delayed. This happens especially on social networks: an example is Facebook where the user spends his time but not to search for something specific. There are many ways to attract the user's attention, click here and read the article on " SMAF: social media analytics funnel ".